Customer Service Order Processing
email: sales@coelectric.com

Two ways of search has been provided on the site for easy navigation.
A. Quick Search
In case you are aware of the commercial name of the item you are looking for, you can input the same in the box provided after Product Search on all the pages and pressing the Go switch. All results matching your keywords and relevant details of the item will be displayed. You will have to be a registered user to access this section of the site.

B.Search Products through Products Drill Down Menu
In case you are not sure of the commercial name of the product, you can select the desired product by clicking on the Markets section of the site.
Two drill-down menus will be displayed in the left hand of the screen. First you will have to select the industry that you are going to use the product from the Select Industry menu.
Once this selection is made the seond menu i.e. Select Products menu gets auto-filled within a few seconds with all the products mathing the selection from the first menu. You will have to select the product group from this menu. Immdediately after this selection all the items matching your selection will the displayed in the right hand side of the sceen alongwith all relevant details of the item.

In the list of items in the markets section, the application / description and packing size of the items are displayed along with the commercial name of the item. Technical specifications of the items along with the above details are also listed. Wherever these are available, it will be denoted with a link from the item name. Clicking on the item name will open the technical details in a new browser window.

Along with the list of items on the markets page, a check box is provided with each item for selecting it. You will have to select the item of your interest by Clicking the check box. Once you have selected all the items you will be required to submit this by clicking on the Add to Basket switch provided at the end of the page. This adds the item to your enquiry basket but does not submit it to Coelectric Electronics. You may keep on adding more items to your basket.
On completion of the selection process you will have to click on the Basket icon on the top menu of the page or on In Basket icon in front of selected items. List of all the selected items will be displayed. A provision for adding remarks for ech item has been made. You will also have to select Enquiry or Purchase Order from the Option Buttons depending upon the service you require from us.

After filling in the details you may save the details or submit the enquiry to us by clicking on the Save and Send Later or Submit enquiry switch.
The next page will display your selected details and a provision for entering your comments for the full enquiry or P.O.
On clicking Submit a confirmation page with a provision for mailing the above enquiry to your email id for your reference has been provided. This is the final step in submitting your enquiry or P.O. Clicking on Confirm submits your enquiry or P.O. to Coelectric Electronics.

On clicking the Basket icon or the In Basket icon in front of selected items, a list consisting of all your selected items will be displayed to you.
By checking the Check Box under remove column you can remove any item from the basket. You may either save the basket by clicking Save and Send Later if furthur selection of items is to be done or you may submit the basket by clicking on the Submit Basket switch.

Certain sections of the site requires you to be a registered member of the site to access them.
You may register by clicking on the Register link from the top menu of the site. You will have to fill in your details and your company details which will be submitted to us. After verifying the details we will accept your registration and a mail will be sent to you regarding the same.
On receipt of the mail you will be able to browse the full site.

On the Login Page a provision for changing your password is provided for. On clicking the Change Password link you will have to fill in your present username and password and the new password you require. If you have submitted the correct details, your password will be changed immediately to the new one.

On the Login Page we have provided the link Forgot Password to take care of these situations. You will have to fill in you password and your email id to retreive your password. If the details subitted by you are correct your password will be mailed to your email account.